FAQ

Temple of the Diamond Skull - 6yrs+

Urban Assault/Patient Zero/The Lost City - 11yrs+

Genzone - 6yrs+

Players 6 -15yrs of age must be accompanied by an adult.

Free-roam full-body VR is currently the most sophisticated and complete way to experience immersive virtual reality. We use state-of-the-art real-time tracking technology to accurately track users head, torso, feet, and hands, as well as next-generation haptic feedback and 4D effects to create an incredibly authentic virtual experience.

This gives a group of players the ability to roam the virtual world inside a 10x10m physical space, working together to complete objectives, explore and battle in way never experienced before.

You’ll have to plan around 45 minutes for a visit with us. We allow 15 minutes to introduce and gear players up with all the equipment they’ll need to have a great experience.

Actual time in VR ranges between 20-30 minutes depending on the experience chosen.

If you choose to book multiple experiences, you’ll be able to transition directly from one to the other.

We are equipped with a 10x10m arena which can accommodate up to 5 players simultaneously. This space will appear much larger within the virtual world.

While possible, due to the advanced tracking technology and latest headsets which boast high resolution, high frame rate and advanced lenses, motion sickness is a rare occurrence.

We can accommodate up to 5 participants in all our games, and we recommend at least 2 participants to really enjoy the experience.

Actual VR experience time varies from 20 to 30 minutes depending on the experience chosen. We also allow 15 minutes for equipment setup, getting all players equipped and introducing everyone to the gear. We ask that you arrive 10-15 minutes before your reservation to ensure enough time to accommodate any questions.

Yes, the easiest way to book an experience is online using the “BOOK NOW” button. It’s best to book a reservation as far in advance as you can to ensure that the time slot you're wanting is available.

Please arrive 10-15 minutes before your booking time to ensure everyone is checked in, briefed, and ready for the experience to start on time. Late arrivals may miss out or have their VR experience cut short. 

You can cancel or change your reservation time free of charge up to 48 hours before the reservation time. Please call or email us to organize.

We recommend wearing comfortable clothes and suitably sturdy shoes that are easy to move in (High heels can be very difficult to kill zombies in).  We also suggest avoiding overly loose/baggy garments that could interfere with the tracking systems.

While the VR headsets are compatible with most eyeglasses (unless your glasses are very large), for the best experience we recommend wearing contact lens to ensure the best headset fitment.

Anyone who may have epilepsy or similar seizure disorder

Anyone who has a heart condition

Anyone who is heavily pregnant

Anyone under the influence of alcohol or drugs*

*If evident that a participant is impaired to a point which could cause property damage, equipment damage or personal injury, or would affect another participant’s experience, they will not be allowed to participate in the experience, and no refund will be issued.

Of course, team building events and group/private bookings can be incredibly memorable experiences for everyone involved. Our lounge area can accommodate up to 30 people and a maximum of 2 VR sessions are possible per hour. We can also organize local catering to ensure a hassle free, memorable event! See our event page for more information.

We offer a light refreshment and ice cream of your choice for all paying participants. We are also equipped to offer catering packages please enquire to discuss our packaged options.

Our noise cancelling headsets can be adjusted to provide the required volume for a full experience.

All our equipment is wiped down and sanitized after each participant’s experience. 

Ready to enter a new dimension?

Where to find us

15 Wiltshire Lane, Delacombe, Vic, 3356, Australia

0499 535 568

info@g-vr.com.au

Hours

Monday - Thursday By appointment
Friday 4pm - 8pm
Saturday 12.30pm - 8pm
Sunday 11am - 7pm

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